Customer Focus – Top Priority
We at the Happy Family Store firmly believe that finding the right medication should be simple and intuitive, but never stressful. In line with our ultimate goal, which is our customers’ peace of mind, we begin by essentially comprehensive homepage interface and communication. Every step you take on our website, from locating the right meds to clicking them home and talking to our support reps, is intuitive and functional.
Our website is your best tool in finding the right medications, comparing them by a filterable range of parameters, and ordering them without complications. It is therefore very easy to find your way around it, even in those moments when you are stressed out, are on the go or multitasking. We’ve got you!
No Hidden Costs
Among other things we can guarantee to you, there are no nasty surprises that come in form of a fine print or inflated costs as you proceed to checkout. Such things do not belong in our time and age, and we are happy to live and operate in an era of genuine dedication to customer’s best interests. The prices you see on product pages are the ones you will be charged as you confirm your order.
Responsive Customer Support
Being transparent and effective in our customer communication means we make it interactive and two-way. To this end, we have built customer support teams whose invaluable services are provided in real time, right when you need them. Waiting for a response about the features, functions, dosages, package sizes and delivery options should not keep you from going about your healthcare shopping for longer than a few minutes. We provide clear answers within the shortest time frame so that your attention is not hijacked from things that truly matter – your health and your family’s wellbeing.
Guidance from Licensed Pharmacists
In our line of business, the products we sell are secondary to the results they provide, which is the health and wellbeing of your family. The products you receive from us are synonymous with the health results you get from your therapy. To make sure that your get the best health outcomes with the medications you buy from us, we run in-house consultation powered by licensed pharmacists. With us, you are in good hands that will keep you safe and take any second-guessing out of the equation.
Your Opinion Matters
We are striving to steadily improve our services and evolve in pace with the needs of our customers that are as ever-changing as the life stages of every family. To this end, we welcome your feedback and opinions shared in clear, specific communication in any way you find the most convenient. You can be sure that everything you share with us becomes a valuable and actionable insight for our growth team.
Data and Payment Safety
An important element we absolutely cannot underestimate is the safety of payment. At the Happy Family Store, we have a dedicated team of IT specialists that keep the encrypting protocols up to date on every page that collects billing information from our customers. You will notice that every page on our website has a “https” prefix to it, indicating the secure protocols in place; but in case of checkout pages, we go an extra mile to keep your payment information in an equivalent of a safe bank vault. Protecting your privacy and your money is one of our top priorities.
Flexible Delivery Options
The last but not the least stage of our service to you is delivery. We keep it simple, yet flexible. Your medications are transported in conditioned vehicles and packaged in non-descript, opaque and discreet envelopes that further protect your privacy. On our Shipping page, you will always find an option that suits your time-schedule as well as your budget, and when in doubt, our customer support representatives will help you choose the best option based on your location.