Payment Information
Accepted Payment Methods
At the Happy Family Store, you will find a diversity of payment methods offered for your convenience and security. Our checkout process is designed to be hassle-free and intuitive, as well as secure. The choice of payment options is dictated by the “safety first” principle, and it comes down to:
- Major credit cards (Visa, Mastercard, American Express, Discover)
- Debit cards by vetted providers
- Bank transfers and direct payments
For those preferring credit cards, it is the straightforward efficiency that is crucial. Come customers prefer bank transfers – those provide an added layer of safety, since your payment information is only entered at the checkpoint of your banking system. And then there are digital wallets, which make a lot of sense for online shopping in general, because it is easy to keep the exact amount of money needed for one specific transaction, or top it up in real time the moment you are about to pay. No matter which option you choose, the internet security protocols applied on our website make payments risk- and hassle-free.
Another important feature that we strive to upkeep here at the Happy Family store is usability. User experience factors heavily into how we choose payment options that we offer on our website. Our goal is for the payment process to feel logical and clear, consist of a few simple steps that feel familiar and safe, and maintain transparency every step of the way.
Our checkout process is fully adapted to international transactions. For customers outside of the U.S., we offer methods that are recognizable and widely used in their country. From start to finish, paying for your order at the Happy Family Store is about maintaining integrity and safety of the highest standard.
Secure and Encrypted Transactions
We use end-to-end encrypted connection on every page collecting, handling and storing your personal data. We take the industry standards and level them up tirelessly so as to make sure that the protection level you are met with at our checkout pages is the best it can be.
Then again, we are proponents of full transparency in all we do, and so you need to hear things that help you stay protected, rather than lulled into a false security. By this we mean that even when the payment operator has done all they can to meet – and exceed – the safety standards, there is always a risk of criminal intervention. This is why we encourage our customers to remain vigilant, use one-time virtual cards or keeping a plastic card you will only use for online transactions as a way of safeguarding your payment information. Other options may include using digital wallets and only keeping the minimal amount of money on the cards you use for online shopping, and avoid entering your payment info on public networks (like for instance, a shopping mall Wi-Fi or even your office network).
International Payments and Currency Options
If you are ordering outside of the U.S., currency conversions happen automatically. There is no need to have a card with U.S. dollars on it to place an order. The currency rate is the official exchange rate at the moment of transaction. The conversion itself happens on the side of your bank or payment solution provider. As in everything else we do, there are no barriers between your family’s needs for medications and the high-quality pharmaceutical products that we offer for customers in the U.S. and globally.
What to Do If a Payment Fails
On the off chance that your payment does not go through at the first attempt, we encourage our customers to stay patient for a tad longer. Check the accuracy of the information entered, and the availability of funds on your chosen method of payment. Make sure that your bank or payment operator allows of international transactions as well as there are no limits to online payments currently applied – those you can most often easily change on your own in your internet banking settings. If the issue proves to be persistent, do not hesitate to reach out to our customer support. We will walk you through the payment process, step by step, or suggest a tailored alternative. Most payment issues are resolved within a few minutes. If you have a problems, please contact our team.